new phone microsoft authenticator not working

However, for security purposes, you should remove the accounts from your old phone. The codes are different because each device has its own unique credential, but both are valid and work while signing in using their respective phones. Some accounts will require you to revalidate, either by signing into those accounts or scanning a QR code.Īfter you finish your recovery, you might notice that your personal Microsoft account verification codes in the Microsoft Authenticator app are different between your old and new phones. Your accounts will then automatically be added to Microsoft Authenticator on your new one.ĩ. You’ll be asked to sign in to the Microsoft account you used for the backup on your old phone. Toggle-on Cloud backup for Android or iCloud backup for iPhone.Ĩ. Tap on the three-dotted icon located at the top right and go to Settings.ģ.

Open the Microsoft Authenticator app on your old phone.Ģ. To set up Microsoft Authenticator on a new phone, follow these steps:ġ. How to move Microsoft Authenticator to a new phone Microsoft Authenticator provides a backup and recovery option to transfer your accounts to your new phone. The process of transferring Microsoft Authenticator is quite different than Google Authenticator. If you no longer have your old phone then you’ll need to recreate your accounts manually on your new phone. But, as we noted previously, if you use Google Authenticator, you must physically transfer your authenticator account to your new iPhone or Android before you wipe your old phone. Transferring apps, photos, contacts, etc from your old phone to a new phone is a seamless process these days. With that said, using text message MFA is still better than nothing. With an authentication app, the codes are generated and stored temporarily on your phone and expire within a short timeframe. The primary reason is that it’s easier for a hacker to gain access to your text messages than it is to gain physical access to your phone. Multi-factor authentication means you'll type a code from your phone or authenticator app to access your account. Using an authenticator app such as Microsoft Authenticator, Google Authenticator, or DUO, is more secure than SMS text messages. This can prevent hackers from taking over if they know your password. Using multi-factor authentication (MFA) is one of the easiest and most successful ways to increase the security of your accounts.

New phone microsoft authenticator not working